Signing Web Applications

Topaz web browser software (add-ons, extensions, and SDKs) allows for the capture of eSignatures in browsers such as Chrome, Firefox, Opera, and Edge.

Useful Information, Links and FAQs

Chrome Version 57 or higher should use SigWeb Version 1.5 or higher. To set-up, follow these steps:
  • Log in as Administrator to your computer.
  • In your list of Services (Start - Control Panel - Administrative Tools - Services), locate the "Topaz SigWeb Tablet Service", and stop it.
  • Under Programs and Features (Start - Control Panel - Programs and Features), right-click on "SigWeb" and choose "Uninstall". Allow the uninstall to complete.
  • If you also locate "Topaz SigWeb Tablet" in the list under Programs and Features (you may or may not find it listed), please uninstall it as well.
  • Once done, look on the back of your signature pad to find your model number. Then, follow the SigWeb Installation Steps (this is critical to successful installation).

As you sign, SigWeb draws the signature into the canvas signing area in real time. Unlike other browsers, Chrome saves temporary files associated with this process on your computer. Chrome deletes these temporary files when the browser closes normally. In rare cases, when Chrome does not close normally, the files may not be deleted properly. Delete the temporary files left by Chrome from the following folder: Windows\Users\%UserName%\AppData\Local\Temp. After the files have been deleted, update your web server to use the latest version of SigWebTablet.js to mitigate this.

In Internet Explorer 11, navigate to "Tools"-"Internet Options"-"General"-"Browser History"-"Settings". Change this to read "Every time I visit the web page".